New93 role standards, now public
MedTality
Role standards

Dental and vision

Dental assistant

What a dental assistant must get right from the first day: diagnostic images taken safely on the dentist's order, instruments that are truly sterile, an honest record, patients who leave knowing what to do, and no duty the state does not allow them. Drawn from the three examinations of DANB's Certified Dental Assistant programme.

Expectations
10
Safety red lines
4
Sources
5
Version
1

Built from Dental Assisting National Board, Centers for Disease Control and Prevention, American Dental Education Association. Reviewed by clinicians, last on .

01What the role is measured on#

Every verdict is made of the same five dimensions. Each is scored on its own, so a candidate sees where they are strong and where to work.

  • Clinical skillsThe hands-on and judgement work of the role: recognising what matters, acting in the right order, and knowing when something cannot wait.
  • Workflow and toolsGetting the work done in a real setting: the systems, records, equipment and handoffs the role runs on, used correctly and on time.
  • Patient communicationHow the role talks with patients, families and colleagues: listening, explaining plainly, and confirming what was understood.
  • Compliance and safetyThe rules that protect people: privacy, consent, infection control, reporting duties and the safety checks the role is accountable for.
  • Role knowledgeKnowing the job itself: what the role is responsible for, where its scope ends, and who to bring in when it does.

02What a ready hire does#

What a competent dental assistant does on day one, dimension by dimension.

Clinical skills

  • Prepares the room and tray, keeps the field clear, dry and visible, and anticipates the dentist's next step so the procedure is safe and efficient.
  • Takes diagnostic-quality images only on the dentist's order and with the state credential, keeps exposure as low as reasonably achievable, and corrects errors before retaking.

Workflow and tools

  • Records what the dentist dictates and what the assistant did, accurately and at the time, including images and logs, and corrects errors openly.
  • Keeps supplies, materials and emergency kit stocked, in date and stored correctly, with safety data sheets available.

Patient communication

  • Gives the pre- and post-treatment instructions the dentist has set, in plain words, confirms the patient can repeat the key points, and refers questions beyond scope to the dentist.
  • Adjusts words, pace and materials so that every patient can understand and act on information, and uses a qualified interpreter when needed.

Compliance and safety

  • Reprocesses instruments through cleaning, packaging, sterilisation, monitoring and storage so that nothing reaches a patient unless it is proven sterile.
  • Chooses and uses gloves, masks, eye protection and gowns for the exposure, changes them between patients, and handles sharps safely.

Role knowledge

  • Performs only the duties the state dental practice act allows for their credential and under the required supervision, and leaves diagnosis and treatment decisions to the dentist.
  • Recognises a patient becoming unwell, alerts the dentist, calls 911 when told or when the protocol says, starts basic life support and brings the emergency kit, oxygen and AED.

03Safety red lines#

Any one of these keeps a candidate from Ready Day One, whatever the rest of the score. They are published so nobody meets them for the first time in the assessment.

  • Would take radiographs the dentist has not ordered, retake an image repeatedly without identifying and correcting the cause, or take images without the credential the state requires.

    Every exposure carries a dose that must be justified by a dentist's clinical judgement, and uncorrected retakes multiply that dose without producing a better image.

  • Would use or release instruments that are not proven sterile - from a load with a positive spore test, a failed or missing indicator, a wet or torn pack - or would reuse an instrument or handpiece between patients without cleaning and heat sterilisation.

    Instruments that are not sterile can transmit bloodborne and other infections from one patient to the next, and the patient has no way to know.

  • Would record care, images or monitoring that did not happen, such as filling in a spore test or sterilisation log without running the test, or would alter or backdate an entry to hide an error.

    False records hide infection-control and clinical failures from the people who must act on them, and are fraud and professional misconduct.

  • Would perform a duty the state practice act does not permit for their credential, such as giving local anaesthetic, scaling, or placing or finishing a restoration without the expanded-function credential, or would tell a patient their diagnosis or what treatment they need.

    Patients are treated by someone not trained or authorised to do it, and a diagnosis from the assistant can be wrong; the assistant and the dentist both breach the practice act.

04Outside the role#

Knowing where the role stops is part of the standard. Going past it is not extra credit.

  • Does not diagnose, interpret images or findings for the patient, or tell the patient what treatment they need.Records and passes findings and questions to the dentist, and tells the patient the dentist will explain.
  • Does not perform expanded functions - such as coronal polishing, sealants, placing restorations or giving anaesthetic - unless the state permits it with the credential they hold and the dentist delegates it.Checks the state practice act and their own credential, and declines duties outside them.
  • Does not take radiographs without the state radiography credential and the dentist's order.Asks the dentist for the order and, if not credentialed, asks a credentialed colleague.
  • Does not give medication advice or change a patient's medicine, such as telling them to stop an anticoagulant.Passes the question to the dentist, who consults the patient's physician.
  • Dental assistant duties differ widely between US states and other countries.Works to the rules of the jurisdiction they practise in, and to this standard's safety lines everywhere.

05How it is assessed#

  • A spoken assessment

    An examiner talks the candidate through realistic cases from this role, and follows up the way a senior colleague would.

  • Five dimensions

    Each answer is read against the expectations above and rated on the same four-level scale.

  • The 70 bar

    Every scorecard shows the score against 70, overall and for each dimension, with the reason for the verdict.

  • Safety first

    Crossing one of the safety red lines holds a pass back, however strong the rest was.

The four levels

  1. Not yet
  2. Developing
  3. Proficient
  4. Exemplary
How a verdict is made

06Sources and review#

See who is ready on day one.

Post your next role and meet candidates through their evidence, not their resumes.